Why choosing a compassionate carpet cleaning company is important
“Chapman’s 14-year-old puss, Ralphie, was at her parents’ Dyker Heights home on Aug. 27, when Stanley Steemer cleaners showed up about 20 minutes early for their 9 am appointment, leaving the family no time to wrangle the cat, whom the workers were told to keep watch for, the pet owner claimed.
But as the employees moved furniture to prepare for a deep clean of the 78th Street residence’s basement carpet, they dropped a couch on Ralphie’s paw, causing a compound fracture that left bones protruding from his skin, according to Chapman, who said her parents later found the agonized kitty hiding beneath their bed.”
You can read more on this story here.
When you hire a contractor to do work inside your home, you should expect great service and respect for your belongings. In this case, a beloved pet. Unfortunately, these situations typically do not involve reimbursement as it is difficult to prove fault.
At Bauer Restoration, we take great care to ensure your property is treated with the utmost respect. Our technicians, will not cut corners nor rush through a job. If you would like your carpets cleaned professionally call us at 507-333-9838 or view our carpet cleaning page for more information.